The App Analytics API does not collect events for all organizations. See the tables below to understand which organization types and statuses are supported.
Organization Type
Organization Type |
Package Usage Log |
Package Usage Summary |
Subscriber Snapshot |
Production | Supported | Supported | Supported |
Sandbox | Supported | Not supported | Not supported |
Organization Status
Organization Status |
Package Usage Log |
Package Usage Summary |
Subscriber Snapshot |
Active | Supported | Supported | Supported |
Trial | Supported | Not supported | Supported |
Demo | Supported | Supported | Supported |
Free (Developer) | Not supported | Not supported | Not supported |
Special Organizations
Package Usage Log |
Package Usage Summary |
Subscriber Snapshot | |
Scratch Orgs | Not supported | Not supported | Not supported |
Government Cloud Editon Orgs | Not supported | Not supported | Not supported |
Controlled Setting Edition Orgs | Not supported | Not supported | Not supported |